Me: Yo man, I’m having trouble conencting to the internet. No mails, no browsing, no nothing, could you send a techie?
Dude: Yes, (blah,blah,blah,blah,blah) I’ll register your complaint, he’ll be over within 24-48 hours, please take down your complaint number.
Me: Sure, that’ll be all thank you.
Dude: For further information log on to our website…
Me: errr… without an internet connection? o.O